INFORMATION
ALL MAIL & PAYMENTS
Kentucky Frontier Gas
PO Box 408
Prestonsburg, KY 41653-0408
OFFICES
Kentucky Frontier Gas
2963 Ky Route 321 North
Prestonsburg, KY 41653
• Shipments
• Payment Drop Box
Kentucky Frontier Gas
173 Highway 15 North
Jackson, KY 41653
• Payment Drop Box
CALL OR FAX
606.886.2431 (24/7)
866.942.9427 (24/7)
Service Applications
If your unit already has a gas meter visit our Start / Stop Service page to sign up.
If your unit does NOT have a gas meter check our Coverage Area for availability.
Kentucky Frontier Gas Services:
- Residential Service for use in a living unit.
- Commercial Service for use in commerce or enterprise.
- Large Commercial Service for use in industry or a large campus-style facility.
Frontier may charge for certain conditions related to gas service such as reconnection fees, meter transfer fees, or late payment charges.
Frontier will not perform installation or maintenance services on customer facilities downstream of the meter. Some health-and-safety related services are provided by Frontier free of charge to its customers. Such free services are limited to the following:
- Response to gas leak complaints regardless of cause.
- Response to fires regardless of cause.
- Restoration of service when outage is caused by Frontier.
- Bill investigations, meter and meter reading investigations, and routine maintenance of Frontier facilities.
Here are the Kentucky Frontier Gas operating Rules, current General Rate Adjustment Application and Status plus current Rates for each class of service as approved by the Kentucky Public Service Commission.
Current News
Frontier Files for General Rate Change 8-29-25
Frontier has filed with Kentucky PSC for a change in its General rates to cover our operating expenses above gas cost. This is the first such rate change filed with the Kentucky Public Service Commission since June 2017. From that case, the CPI inflation index has...
Inclement Weather 4-1-25
As the threat of inclement weather has been predicted for our part of the state, please do not hesitate to call if your meter or gas lines have been damaged. We can be reached 8:00am through 4:30pm through the office and through our answering service during the...
Extreme Cold – Natural Gas Service and Costs 1/19–1/22 2025
Our Frontier Gas Service Area is expecting extremely cold weather over the next few days. With this Extreme Cold many of the pipelines that supply Frontier’s scattered gas systems will be operating at the very edge of full capacity. Further, the local production...
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