INFORMATION
ALL MAIL & PAYMENTS
Kentucky Frontier Gas
PO Box 408
Prestonsburg, KY 41653-0408
OFFICES
Kentucky Frontier Gas
2963 Ky Route 321 North
Prestonsburg, KY 41653
• Shipments
• Payment Drop Box
Kentucky Frontier Gas
173 Highway 15 North
Jackson, KY 41653
• Payment Drop Box
CALL OR FAX
606.886.2431 (24/7)
866.942.9427 (24/7)
Service Applications
If your unit already has a gas meter visit our Start / Stop Service page to sign up.
If your unit does NOT have a gas meter check our Coverage Area for availability.
Kentucky Frontier Gas Services:
- Residential Service for use in a living unit.
- Commercial Service for use in commerce or enterprise.
- Large Commercial Service for use in industry or a large campus-style facility.
Frontier may charge for certain conditions related to gas service such as reconnection fees, meter transfer fees, or late payment charges.
Frontier will not perform installation or maintenance services on customer facilities downstream of the meter. Some health-and-safety related services are provided by Frontier free of charge to its customers. Such free services are limited to the following:
- Response to gas leak complaints regardless of cause.
- Response to fires regardless of cause.
- Restoration of service when outage is caused by Frontier.
- Bill investigations, meter and meter reading investigations, and routine maintenance of Frontier facilities.
Here are the current Frontier Rules and gas Rates for each class of service as approved by the Kentucky Public Service Commission.
Current News
Extreme Cold – Natural Gas Service and Costs 1/19–1/22 2025
Our Frontier Gas Service Area is expecting extremely cold weather over the next few days. With this Extreme Cold many of the pipelines that supply Frontier’s scattered gas systems will be operating at the very edge of full capacity. Further, the local production...
We’re Live!
We’re thrilled to announce the launch of Kentucky Frontier Gas’s new website! Whether you’re a current customer or just exploring your natural gas options, our redesigned site makes it easier than ever to: Pay your bills Call before you dig Start, Stop or transfer...
How Natural Gas Saves You Money
Did you know that natural gas is one of the most cost-effective energy sources available? Compared to electricity, propane, or even wood pellets, natural gas provides significant savings—especially during those chilly Kentucky winters. With natural gas, you can enjoy...
Why You Should Always Call 811 Before You Dig
Planning a garden project or installing a fence? Don’t forget to call 811 before you dig! Kentucky Frontier Gas participates in the Kentucky 811 program to ensure that buried utility lines are marked before you break ground. It’s a free service that can prevent costly...
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