Due to state recomendations and safety concerns over the Coronavirus (COVID-19) outbreak, our Prestonsburg and Jackson business offices are open for some services, but payments can only be submitted online or through an office drop box. We are fully operational and committed to serving the community, with our top priority being the health and safety of our customers and employees. You can now pay your bill online, apply for new service, or set up Auto Payments with XBP Logo 1.1c. If you'd like to pay by phone or have other questions please call our office at 606-886-2431Thank you for your continued patience.

Main Office

Contact Form

Send an Email. All fields with an asterisk (*) are required.

Miscellaneous Information

For any gas-related emergency

Call 911 immediately.

If you think you smell gas in your house

Call 911 immediately.

To report a gas line break, gas odor, gas leaks or pressure problems

Call 911 immediately.

Kentucky Frontier Gas will check for leaks around the meter and inside a building, but Frontier does not provide service to gas equipment past the meter.

Call 606-886-2431 (24 hours)

To request a utility locate

Call 811 or 800-752-6007 Or visit Kentucky 811 online

Kentucky Frontier Gas will check for leaks around the meter and inside a building, but Frontier does not provide service to gas equipment past the meter.

Call 606-886-2431 (24 hours)

  • Call Before You Dig!
  • All locate requests must go to Kentucky 811 or 800-752-6007.
  • Locate requests must be made at least 48 hours or 2 business days before digging.
  • Do NOT fax or email a locate request directly to Frontier.
  • Frontier will not and cannot respond to locate requests made directly to the local office.

(for more information see http://www.kentucky811.org)

Mail payments to:

Kentucky Frontier Gas
PO Box 408 Prestonsburg,
KY 41653

Shipping & office address:

Kentucky Frontier Gas
2963 Ky Route 321
North Prestonsburg, KY 41653

CALL

606-886-2431 telephone (24 hours)
866-942-9427 toll-free (24 hours)
606-889-9196 fax (24 hours)
 
Email Kentucky Frontier Gas

We will accept payments at our office from 8am-2pm on weekdays. Closed on holidays.

A Drop Box located in the driveway for customer convenience.

Call 811

811 frontpage

Other Emergency

911 Logo

TO REPORT A GAS LEAK or other emergency, call 911 immediately.