The unplanned Kinzer outages at Hurricane Creek (Click Here) and the upcoming Aug. 15th Robinson Creek outage (Click Here) have mostly been resolved. However, some customers may still be off. We are currently working on testing the system and restoring service to remaining customers. We do not own these particular lines, so outages may be beyond our control, but we are doing our best to restore service to all customers as quickly as possible.
Due to state recomendations and safety concerns over the Coronavirus (COVID-19) outbreak, our Prestonsburg and Jackson business offices are mostly open, but may be closed without notice. We are fully operational and committed to serving the community, with our top priority being the health and safety of our customers and employees. You can pay your bill online with or over the phone (or other questions) by calling our office at 606-886-2431. Thank you for your continued patience.